Important Information for Madea’s Farewell Play Ticket Holders

1.  Mail & Print at Home Ticket Holders

Due to the magnificence and grand scale of Tyler Perry’s Madea’s Farewell production, the venue location was changed.  Previous specific seat locations may not be placed in exact seat-for seat-locations, however, seating will be exchanged by price level.

Great, how do I get my new tickets?  Toss your old tickets – they’re no longer valid.

Standard Mail, Mobile Delivery & Web Pickup: Please Note: If you received tickets via standard mail we’re sending your new tickets by a PDF file to the email address provided at the time of purchase at no charge.

We apologize for any inconvenience this may have caused.

2. Tickets Purchased at Municipal Auditorium or Shreveport Convention Center

Due to the magnificence and grand scale of Tyler Perry’s Madea’s Farewell production, the venue location was changed.  Previous specific seat locations may not be placed in exact seat-for seat-location, however seating will be exchanged by price level.

New seats! Great, how do I get my new tickets?

Please stop by the b1bank Box Office WILL CALL at CenturyLink Center to exchange your old ticket for a new ticket.

You can do this today until show time.

PLEASE NOTE:  Longer lines can be anticipated closer to doors/Show Time.  We recommend doing the exchange as early as possible.

We apologize for any inconvenience this may have caused.

3. Floor Ticket Holders

Even though your tickets say Shreveport Municipal Auditorium, your tickets will still be valid for the new venue at CenturyLink Center.  Additionally, your seat location did not need to be changed, and your ticket will be in the same seat as previously purchased.  Upon arrival, please proceed straight to the entry gates with your original ticket.

We apologize for any inconvenience this may have caused.

4. Tickets Purchased at CenturyLink Center

Upon arrival, please proceed straight to the entry gates with your original ticket.